Team structure

BiteFight United States (US)

Game Team and their assigned servers

In-game issues

To report an obscene, threatening, or insulting in-game message or character description, please click on the in-game Report button. This will ensure everything is reported directly to the teamlers assigned to the server in question.

For virtually all other in-game issues, do not contact your GO/SGO/GA directly. Instead go to the Support system and open a new ticket regarding that complaint. It will be seen by the staff members who have rights on the server you've opened the ticket for, if the ticket isn't handled promptly (48 hours) the ticket will be automatically sent up through the ranks.

For bugs and problems with the game itself please use the Technical help & bug report section of this forum.

If an in-game issue requires you to contact a staff member directly, please follow the proper order: GO (if not available) > SGO (if not available) > GA, remember to always contact the teamler assigned to your server, you can check who is in charge of what servers on the list above.

In case of no reply in 48 hours or if you have concerns about the GO's decision, contact the SGO.

If after 24 hours the SGO does not answer you or if still anything needs to be clarified contact the GA.

The Game Administrator's decision regarding bans and gameplay is final.