Hello! I need urgent help and don’t know how to receive it and from whom.
Out of the blue i received in-game messages from the Team leader of my country’s support team that one of my accounts is now linked as a multi-account of an account of a clan mate of mine. As a result now all of our accounts are linked as multi with each other and most of them were kicked out of the clans we had in common.
The clan mate and I have never violated the multi-account rule, have never logged in in each others accounts or shared any personal information whatsoever. Also we don’t live close to each other, so there is no way our location or IP adresses are similar. Actually, we live on different continents.
It is so demoralizing after playing this game for more than 13 years I still have such negative experiances without any reason behind the actions of those responsible. I do not want to engage in useless discussions with other users of this forum, I need adequate guidlines as to whom i can write to from quick assistance.
All information that may be required such as country, server and names of accounts I can and will provide to whoever is qualified to receive upon furtger request.