Ancestral ruins

Yes, just 3 actions are slow:

- enter in Ancestral ruins,

- enter in a floor,

- fight.

The other clicks are fast, not just in grotto and human hunts, but also if we scroll between floors and recruiting new units.

But those 3 kinds of click I mentioned before, they take around 5-6 seconds to complete, sometimes more.

s48 is de facto broken and unplayable for months and the players are more or less ignored, like Gameforge does not give a damn about it.

At this point, there is not much game left.

Mika who do we need to contact to get some answers? Would it be okay if we skip all the unanswered tickets and contact Gameforge directly? With so many good people left due to a broken server this is getting us nowhere now.

Quote from lintampis

i going through layers without a lag and freeze, i can go like 20 layers in just few minutes, cause know all combos in my head with min casualties and in s48 i need like 15-20 minutes to beat 20 layers from 1 to 20. Every time it freezes in this server, and even dropping me out from tr layer and i have to start again

Give it a bit more. The more you play, the more your account will gradually degrade. Some players with me included have reached the point where they can't even finish a layers because of the lag.

Quote from lintampis

still no answer, where are you admins, so rude not even respond. And how there is like created small lvl acc and its not laggy at all, it looks like that server has some personalized lag and stuff, some players from 5k + 6k + lvl can do 30+ levels a day, and i only that, cause beat 20 layers it took me 30 minutes ;D i doubt every one there have such trouble cause im sure not many would still play it if it happens to them aswell, supporting this game and its comunnitty for two decades and when ask few questions , nobody cares, not cool, not cool

Hello. Now I read this and you are right, I entered in a little char I did not use any more, just out of curiosity, and ancient ruins go fast. Meanwhile in my big char it go slow and slow every day, today I must wait 8-9 seconds after every click in ancient ruins. And my chars are both in the same server.

So it gave me an idea: can be this super lag related to the number of troops we own? How many troops do you have? Actually I have more than 9000 (2500 T1 bats, 1500 T3 slaves and so on). As the lag is just related to ruins speed, probably this big amount affects the game?

I want to try to lose some troops and I will tell you if the game speed increases a bit.

Do you have thousands of troops also?

Thank you for contacting us here.

We will check what seems to be the issue.
I will reply in this topic once I have more info.

Please, keep the topic clean...

Hi, the same problem is happening on the German server 57 as well…

The levels are laggy, and sometimes you have to repeat them…

On top of that, you suddenly get logged out in the middle of an action—it happens 5 or 6 times a day…

S448-EN is currently being worked on.
You can expectmore lag in the next 20-30 minutes.
We expect situation to be better after.

More permanent sollution will be applied these days. I will keep you informed,

Server S48-EN Ancestral Ruins should work better now.
If someone can check and confirm, that would be great

Once we confirm we got rid of delay, we can roll it on S57-DE

Quote from Mika

Server S48-EN Ancestral Ruins should work better now.
If someone can check and confirm, that would be great

Once we confirm we got rid of delay, we can roll it on S57-DE

its' fast now as it should be

Hello everyone, I believe that players face the same problem through out all servers.

Today it was the worst of all in s25 - gr . . .

Quote from jeandarc

Hello everyone, I believe that players face the same problem through out all servers.

Today it was the worst of all in s25 - gr . . .

at its worst time s48 needed 15min to do 1-10 layers now its 5x faster

Quote from metalcamp

Quote from jeandarc

Hello everyone, I believe that players face the same problem through out all servers.

Today it was the worst of all in s25 - gr . . .

at its worst time s48 needed 15min to do 1-10 layers now its 5x faster

Exactly the same in s25-gr, today about 20 minutes to do 1 - 13.

Players do not express their disappointment here but to my oppinion it is not only in

s48-en, s57-de or s25-gr . . . .

Thank you guys. We have found an issue.

We're having unplanned maintenance now to fix all the affected servers.
It might take a while until script goes through servers gradually.

If everything is ok on S57-DE and S25-GR you can post here.

Once we confirm hotfix was applied and everything is fixed admins will close this topic.

If anything new arises or gets broken, please, oepn new topic.

EDIT:

This should fix all servers, not just those few mentioned above.

Thank you

Thanks, Mika,

The update is working; everything is running quickly and smoothly on DE Server 57.

Please be patient for a moment while this action is being processed. The server has a lot to do at the moment!

problem appears after graveyard shift

it is loading very quickly now. thanks

I confirm s25-gr is working properly.

Thanks

It's me again—some members of our clan can't do anything right now; they were all at the cemetery earlier…

“Wait a moment—the server is really busy right now.”

On s64 Spain, the layers work very well, but a red notification appears and prevents me from performing any actions.